Marcellino
1/02/2009
00:13:04
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Why does the installation freeze/crash when it's patching The Sims 2?
There are three reasons that a crash or freeze would occur while patching:
A third party patch/mod is already in place and the EA patch is not compatible.
Some file(s) is/are corrupted by either downloads, a bad save, etc. and the patch cannot over-write them.
There is an error reading the disk either due to a miscommunication with the CD drive or a damaged/defective disk.
Note: You can bypass the patching section of the installation if you download and install the patches before installing the expansion!
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Whatever the cause, typically this issue can be resolved by a full manual uninstall of both games followed by a reinstallation. Be sure to clean your disks before reinstalling.
To manually uninstall this game you will need to edit your system registry and remove the folders in a two part process. This will remove all traces of the game from your system.
Remember that editing your computers registry or files incorrectly can severely damage your operating system. We recommend having a computer professional perform these steps. If you are confident, however, that you can edit your registry successfully, then please follow the instructions below carefully. To remove all of the game folders:
Open your My Documents folder.
Open the EA Games folder.
Right-click on The Sims 2 folder and choose Delete.
A Confirm Folder Delete window will appear, choose Yes.
When the folder is finished deleting, close the window.
Open My Computer.
Open your harddrive (by default this is C:).
Open the Program Files folder.
Open the EA Games folder.
Right-click on The Sims 2 folder and choose Delete.
Right-click on The Sims 2 University folder and choose Delete.
A Confirm Folder Delete window will appear, choose Yes.
When the folder is finished deleting, close the window.
Right-click on your Recycle Bin and choose Empty Recycle Bin.
Now you can remove the registry keys for the game.
Click on Start and then click on Run...
In the text line type regedit, then click OK.
Click on File and then Export...
Choose a location and name for the file (this will be your backup registry file).
Click Save.
The next steps will all be performed in the left pane of the Registry Editor window.
Click on the + next to HKEY_LOCAL_MACHINE
Click on the + next to SOFTWARE
Click on the + next to EA GAMES
Right-click on The Sims 2 folder and choose Delete.
Right-click on The Sims 2 University folder and choose Delete.
A Confirm Key Delete window will appear, choose Yes.
Click on the + next to Electronic Arts
Click on the + next to EA GAMES
Right-click on The Sims 2 folder and choose Delete.
Right-click on The Sims 2 University and choose Delete.
A Confirm Key Delete window will appear, choose Yes.
Click on the + next to Microsoft.
Click on the + next to Windows.
Click on the + next to Current Version.
Click on the + next to Uninstall.
If you have The Sims 2 CD-edition, right-click on the the Key named {8AB8D458-939E-403F-0097-9BA1C1F013D5} and choose Delete; if you have the DVD edition, right-click on the Key named {40C03514-89C3-41BA-0090-3B440256DB87} and choose Delete
Right-click on the the Key named {8FD3F4BA-A4A6-4380-00A6-CC6853AB2DC2} and choose Delete.
A Confirm Key Delete window will appear, choose Yes.
Both The Sims 2 and University are now completely removed from your system. You can now reinstall both games, but be sure not to add any third-party files as they may corrupt the installation.
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1/12/2010
04:15:34
| RE: Why does the installation freeze/crash when it's patching The Sims 2?
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1/19/2010
03:08:26
| RE: Why does the installation freeze/crash when it's patching The Sims 2?
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