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Acer CD-RW 24x10x40 problems
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Acer CD-RW 24x10x40 problems

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poohbear on June 23, 2004
Acer CD-RW 24x10x40 problems

It all started with a horrible mistake: I installed Sony SonicStage ATRAC3 software. Running WIN 2000. I uninstalled it after experiencing problems w/ OS loading, error msgs, etc etc etc.

After the reboot, OS took a long time to load. I reverted to Last Known Good Config but that didn't solve the problem.

Win 2000 took long time to load. Office would freeze. Windows Explorer would freeze. Everything froze! Rebooted many times coz I would freeze in middle of surfing.

Kept getting msgboxes: Found New Hardware, Eject/unplug Hardware popping up frequently.
Tried going through those wizards to resolve problem (used my driver software that came w/ computer). But still get these msgs.

When I go to Explorer, the CDRW does not show up as one of the drives. When I go to Device Manager, the device has a question mark attached to the device.

What am I doing wrong? What should I be doing? BTW, I have Nero installed too. But have not tried burning since the fiasco earlier this month. Computer is a P4 1.5 ghz if that helps.
DB on June 29, 2004
RE: Acer CD-RW 24x10x40 problems

Thats what happened to me about Windows 2000, I think it is a very unstable operating system becuase it has 5 area points that if you do something wrong it will screw you up. BTW If it has a yellow question mark next to it it means the driver is not good or there is a better version of the driver!
Kaj julin on August 3, 2004
RE: Acer CD-RW 24x10x40 problems

This is very strange as I have a similar problem with my Acer CD-RW 24x10x40. I'm running Windows XP an from time to time just like that the cd drive seems to disappear even from the device manager and then suddenly it there again. When the computer is on sleep I can experience that the CD in question seems to boot and boot for a while and after a while with no reaction it stars booting again.

The problem started after I had to reinstall win Xp.
Can any one help to solve the problem – Is it a matter of getting another driver ??
poohbear on August 9, 2004
RE: Acer CD-RW 24x10x40 problems


It turns out the Acer CD-RW 24x10x40 has bitten the dust. Here is how I determined that it has in fact died:
(1) Checked CMOS settings, set to automatically determine CD hardware. Computer determined only DVD-R available but not the Acer CDRW.
(2) Removed the ACER CDRW and tested on another computer to determine if the problem is the CDRW or my computer.
(3) Result: other computer could not detect hardware... there is something wrong mecanically, physically or electrically or a combination of those elements.
(4) Computer still boots up slowly, cleaned registry. Ran Spybot, and antivirus - everything is ok.
DC on August 22, 2004
RE: Acer CD-RW 24x10x40 problems

Same OS same drive, Windows 2000 and the acer 24x10x40, thought I had a PSU issue so I ran a barebones config with the drive be the only optical. Ended up freezing my comp. There doesnt seem to be a firmware upgrade or a fix from acer, guess it's time for a new burner.

Gotta admit that it's weird that the drive chooses nearly 3 years later to choke out. 3 years all on Windows 2K BTW.

Personally I think a service pack for Win2k might have done in the drive.
poohbear on August 25, 2004
RE: Acer CD-RW 24x10x40 problems

Ironically, I have had my computer for the same length of time (give or take 6 mths). And it is rather odd other Acer users have similar issues too.

You are right about the Win Updates. I recently did a few patches. Could be a number of things. Chalk it up to experience.
Paul on September 3, 2004
RE: Acer CD-RW 24x10x40 problems

I don´t think is a problem of drivers or win updates, probably is your nero.
1-delete all the burning programs from the pc and restart it.
2-check if the cd-rw appears in the explorer, if doesn´t just wait it will come back.
3-install Nero when the the cd-rw appears in the explorer(if you are using a trial version of nero you will have this problem again and again, so try to install a registerd old version like and update it, but restart your computer every time you install a new version).
Matt on September 15, 2004
RE: Acer CD-RW 24x10x40 problems

I have build a new computer and installed a dvdrw and an Acer CDRW 20x10x40. After installing Win XP Pro Windows, while booting I would get an error that the Acer CDRW was incompatible. I would press F1 to continue and everything worked great. Until a few days later Windows XP would not boot at all. After reformating my hard drive and the problem continuing, I unplugged the Acer drive and the computer booted up fine. Now 2 weeks later my computer is working great. I don't think it is a driver issue, I believe it to be something with the Acer drive itself. Good Luck!
sam on October 5, 2004
RE: Acer CD-RW 24x10x40 problems

mines wank in all. it wont play music, cd-rom and will not re-write. n e resolve in this matter?
ohgr on November 29, 2004
RE: Acer CD-RW 24x10x40 problems

I have:
Same Acer CDRW Drive
Windows ME

It shows up normally under my computer. So no problem there.
This is my problem.
My drive for some reason won't load up cds, blanks, cdrws cdrs, data, and basic audio cds.
I tried everything I could think of. I put the drive in another computer, still wouldn't load anything up. Nero sees it, but when I go to say erase a CDRW disc, it keeps telling me there isn't a disc in the drive.
Could the drive be faulty? Or is it dirty?
Joe on December 3, 2004
RE: Acer CD-RW 24x10x40 problems

RE: Acer CD-RW 24x10x40
Platform: Windows 98
Computer: Dell Dimension L433C

My unit is continuously in the record mode (red light on)from the time I turn my computer on, until I turn the computer off. I get no response from switch to open CD tray. There is no CD in the unit. Unit was not installed by Dell. It has been in use for over a year without problems, until now. Any suggestions?
Kasey on July 27, 2008
RE: Acer CD-RW 24x10x40 problems

well see i have a problem cause all i need is the software that will let it run i got the acer 20X10X40 and it didnt come with the software to download it.
akannilan on July 16, 2009
RE: Acer CD-RW 24x10x40 problems

kind help. my acer cd-rw shows blank when I tried to open it from my computer.
peter on August 5, 2011
RE: Acer CD-RW 24x10x40

valito len ze nepusti cd ked je prosku poskodene neviete preco
Jane on November 13, 2011
RE: Acer CD-RW 24x10x40 problems

Stopped working and not able to use CD's,data at all. You can hear the system trying to load but it does nothing. All my "geeks" have told me to get a external drive. Can't reload Windows Office on this after it disappeared.
Acer needs to replace my drive for free!!!
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