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CD-RW Has disappeared from XP

Questions & Answers > Windows
dave on March 15, 2003
RE: this might work...

YES ! It works.
my cd-r/dvd on my notebook was disappeared with a code error nr. 41. There was no "upperfilters" or "lowerfilters" value in register. Afer running registrychecker.exe my device was alive and kickin'. Happiness !. Tanx chalky
spurlack on March 19, 2003
RE: CD-RW Has disappeared from XP

Well, I was afraid to do this, but it kinda worked. I never edited the registry and was advised never to do it. Man was I scared. This is a brand new machine!

My cd and cd/rw just disappeared today. I have no idea how. I tried the system retore option in XP, going back a week, but still no cd drives.

After a search, I found this message board and this thread. Wringing my hands, I found the lower filters file and deleted it. No upper filter file found. After rebooting, the cd/rw was back (YAY!) but the cd is still missing.

Now what?
User on March 20, 2003
RE: CD-RW Has disappeared from XP

hihi my fren's comp cannot detect the CD ROM drive & tried this method but both of our comps dun have the "class" root in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
anybody can teach us what 2 do now...? =S
Rockin_Kockin on March 23, 2003
RE: CD-RW Has disappeared from XP

if your cd-rom is in bios but not in windows it is most probably a conflict or a IDE connector fault. Even if it is in the bios it still can be faulty. Try the cd-rom in another IDE connector or if you dont have another one, just go buy an IDE card like me. it works
Rich on June 7, 2003
RE: CD-RW Has disappeared from XP

Got the same error after installing NTI 6 Plat. The fix worked great! How the hell did you find this? I don't muck with the registry but would love to understand it.

Thanks a ton!

Rich
tenn9fan on June 14, 2003
RE: CD-RW Has disappeared from XP

THANK YOU!!!

I cannot think of why my CD-RW and DVD stopped working. But, whatever the reason they are back up again.

THANK YOU SO MUCH
blacklite098 on June 19, 2003
RE: CD-RW Has disappeared from XP

Hello, I have the same problem. Although, I didn't install anything.

I did put in a new video card, three weeks ago, and all of a sudden, a few days ago, the CDR/CDRW drive disappeared. The power works for it (it opens and closes), but it's not in explorer, and it doesn't read disks... I don't think it's the video card cuz it's been working fine up until a few days ago...

What's the problem??? Thanks.
UnderGarth on June 19, 2003
RE: CD-RW Has disappeared from XP

"Message:
Hello, I have the same problem. Although, I didn't install anything.

I did put in a new video card, three weeks ago, and all of a sudden, a few days ago, the CDR/CDRW drive disappeared. The power works for it (it opens and closes), but it's not in explorer, and it doesn't read disks... I don't think it's the video card cuz it's been working fine up until a few days ago...

What's the problem??? Thanks."

I HAVE THE SAME PROBLEM! HELP!
Paulo on June 21, 2003
RE: CD-RW Has disappeared from XP

woot!

worked here. nothing to do with ez cd creator. in fact, i have no ideia why it happened! :| thank you and google.

if only i can fix the other problems xp throws at me... somehow ME worked better for me...
aRound on June 28, 2003
RE: CD-RW Has disappeared from XP

Kudos Chalky for the fix and Charles for the layman instructions! Can I buy you guys a round? For anyone esle like me that didn't find the LowerFilters & UpperFilters where Charles suggests, just do a keyword search for "filters" in the Registry Editor until you find ones that go with the dysfunctional unit. I also had to go into Edit, Permissions to give myself authority to delete the files.
chuck on July 16, 2003
RE: CD-RW Has disappeared from XP

Thank you all - I was w/out my cd for about 6 months and about ready to throw this damn thing against the wall.

But now i'm HAPPY! :)
2ndRound on July 30, 2003
RE: CD-RW Has disappeared from XP

Ridiculous intelligence displayed here. I'll buy the second round thats for sure. Many many thanks!
Kaiser on August 8, 2003
RE: CD-RW Has disappeared from XP

thanks Chalky...tried the MS fix which didn't work, then found your RegistyChecker link after 2 days and now I'm up and running.
yoojeong on August 18, 2003
RE: CD-RW Has disappeared from XP

Hi im having so much trouble..
I installed insektor and my cd/r is disappeared..
Someone said go to registry but i dont know what it is..
Can you pretty please help me...
:(
johnnytrident on August 19, 2003
RE: CD-RW Has disappeared from XP

Chalky you are the man!!
Hours of stuffing about trying to fix not seeing my CD Drives after Easy CD Creator 5 installation, fixed by your registry suggestion.

CHALKY FOR PRESIDENT!!!!!!!
Marc on August 25, 2003
RE: CD-RW Has disappeared from XP

The registry hack worked for me. I had a Compaq EVO with a CD-ROM, and a Plextor PX-504 UF . Thanks :)
Lee on September 14, 2003
RE: CD-RW Has disappeared from XP

Hi,

I have the same problem, my CDRW (and sound card) have disappeared. I have checked the registry, and like many others dont have upper or lower filters present. I also downloaded the registry checker above and that didn't seem to do anything. Am I using it incorrectly? I have even done a system restore to before the problems - the upper and lower filters were present then - but removing them made no difference! Please help, I'm facing having to do a reistall and have no cd drive to bsck up all my information!

Many thanks,
Lee.
pito on September 22, 2003
RE: CD-RW Has disappeared from XP

Guys I have the same problem my dvd/cdrw is nowhere 2 be found.
I try deleteing the lower filter and it didn't work.
If anybody took care this problem another way please letme know, I'm even considering reistalling windows xp. But it won't even read that.... Please HELP, Thanks in advanced
Rockin_Kockin on September 25, 2003
RE: CD-RW Has disappeared from XP

if deleting lower filters dont work, it could be the IDE connector. If the IDE connector is 'faulty', the CD-ROM may still be in the bios, and not in Windows. Try switching the CD-ROM from one IDE connector to another, or try using different IDE cables.
NOTE: this method will not work if the problem came from any type of software.
Cheers Rockin_Kockin
pito on September 25, 2003
RE: CD-RW Has disappeared from XP

Rockin_Kockin
Thanks BUDD, problem fix I did a search in edit/find and I found the upperlift I delete both of them. Reboot. Bingo

Thanks 4 the Help...
GreenGiant on September 25, 2003
RE: CD-RW Has disappeared from XP

Hey,
I have been without my CD and CD-RW drives for about 4 months now. I can't find anything that will fix it. How can i fix this??? Someone please HELP!!!!!


GG
pito on September 25, 2003
RE: CD-RW Has disappeared from XP

DO THIS
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325 -11CE-BFC1-08002BE10318}

Once you have opened the last folder, you should see two keys on the right hand side ("Upperfilters" and "Lowerfilters") which you may select and then delete by right clicking and selecting "Delete".

Alternatively, you could search for these keys instead of manually navigating to their locations. To do so, go Edit>Find and type either "Upperfilters" or "Lowerfilters" in the search field.
AFTER ALL THIS JUST REBOOT, AND THE NEW FILE WOULD DL AUTOMATICALLY best of luck
JWT on October 5, 2003
RE: CD-RW Has disappeared from XP

This problem seems to be occuring way to often to be just a random occurrence...I had this problem last week on my home computer...and then again today with my laptop...

This fix is the only thing that worked...problem is when you type "winxp cdrom not working" :) in a search engine then finding this article among the many others was a challenge...

Thanks a bunch...
Mike S. on November 9, 2003
RE: CD-RW Has disappeared from XP

The registry checker worked perfectly. I had been working on restoring my cd-rom and dvd-r drive for hours. Thanks so much!

Mike
Asim on November 16, 2003
RE: CD-RW Has disappeared from XP

Same thing happened with me, I reinstall xp pro with sp1 and my CDRW gone, the DVDROM is working fine. first I tried to lookup those values(upperfiler/lowerfiler) but I couldn't find it, then I used the registrychecker.exe that also didn't help me, since then I have re-install my xp hundreds of times, even I try to install xp without my CDRW and after installation i put the CDRW back but no help, xp is detecting creative CDRW but its not showing me any file in explorer. You guys are gurus, plz. advise me something too, plz. I am going crazy on this problem now. thanks alot.
blklvm on November 25, 2003
RE: CD-RW Has disappeared from XP

I'm having the same problem. But I'm on Windows ME & I cant find the lowerfilter to delete it. I have tried everything. Can someone please help me with this, any other options?
Melissa on December 14, 2003
RE: CD-RW Has disappeared from XP

This is what has happened to me. I had Adaptec on my Windows XP computer and was using it for the past month or so. Everything was working fine. So now I go to make a CD and the software has disappeared and so has my CD-RW! It says it's working properly but it cannot read any CD's.

Anyways, I have tried everything that was mentioned in this forum to no avail. I only found the lowerfilters - I deleted it. Nothing happened - still cannot find my CD-ROM.

Please can anyone suggest anything else?? I'm at my wits end!!
Jack Schidt on January 3, 2004
RE: CD-RW Has disappeared from XP

Installing the "HighMAT Extension to MS XP CD Writing Wizard for XP Professional" from Microsoft Update on top of a previously installed version of "Adaptec CD Creator 4.02D_D5" from the "Dell Application Restoration Disk Version 6.0" caused both CDRom Drives to vanish from a box we were working on.

We even reinstalled the OS - did a repair installation - to no avial. Finally I did a Google search and found this fix.

Thanks man!
YM on January 6, 2004
RE: CD-RW Has disappeared from XP

i deleted both upperfilter and lowerfilter as instructed but my cd rom still disappear after restart my notebook. please give more advise or i would have to reformat , thanks a lot...
YM on January 7, 2004
RE: CD-RW Has disappeared from XP

i tried to run registry checker too but problem did not solved...
trouble on January 11, 2004
RE: CD-RW Has disappeared from XP

we what about someone like myself who is on windows 98se & cant use registry Checker.exe because it is only for XP ? I've done Registry First aid, I dont kno if thats the same but it didnt help.. can someone Help ME????
trouble on January 15, 2004
RE: CD-RW Has disappeared from XP

^^ can anyone tell me what to do with windows 98???

I'm having the SAME PROBLEM
Sabby on February 5, 2004
RE: CD-RW Has disappeared from XP

Click on Start/Run. Type in "Regedit" and click ok. In the Registry Editor, click on Edit/ Find for the "upperfilters" and delete it. Repeat the same for lower filters. Restart the computer. Bingo - It Works
Dave on February 18, 2004
RE: CD-RW Has disappeared from XP

I had the same problem. RegistryChecker.exe fixed it. I'm back in business. Thanks to whomever found this one.
Darkwoods on February 24, 2004
RE: CD-RW Has disappeared from XP

I've done what you've instructed, no luck the registry checker did not work on this computer as it is a clean xp install. same as others can access the cd, but will not read anything on the cd, and will not boot off a retail cd no matter how i set the bios.....frustrating....

and still no cd
TaliesaN on April 2, 2004
RE: CD-RW Has disappeared from XP

OK - When I tried the fix listed here it didn't do squat for me
So I took Chaulky's advice and downloaded and tried the Nero Registry Cleaner, alas this as well did nothing
Here's what fixed it for me - you will need to know someone running Win XP and have a burner - go to their C:\Windows\System32\Drivers folder and copy the cdralw2k.sys and cdrom.sys - take em home copy them over to your C:\Windows\System32\Drivers folder (IMPORTANT : if there is another copy of the cdralw2k.sys i.e. : CDralW2K.sys - back it up elsewhere then remove it)
Hope that helps some of you out

Techie in Barrie
TaliesaN
sweety on April 16, 2004
RE: CD-RW Has disappeared from XP

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325 -11CE-BFC1-08002BE10318}
Bob on April 18, 2004
RE: CD-RW Has disappeared from XP

Thank you SO much...you saved me hours at the very least...I'm just glad I found this thread :)
Serge on April 28, 2004
RE: CD-RW Has disappeared from XP

I have XP GOLD 5.5 and i can't see my CDROM.the error code is code 19 in the register basis.I need help.
El Poderosa on April 29, 2004
RE: CD-RW Has disappeared from XP

When I have a hardware problem, I usually spend weeks trying to find a fix to the problem, only to end up re-formatting! This fix is unbelievable!! I'm running W2K and it was Power DVD that b*ggered both my drives. 2 mins with this fix and everything is back to perfect! Thanks Chalky
PS. Serge, mine was error code 19 too, go back and try the prementioned fix and try it.
SR on May 17, 2004
RE: CD-RW Has disappeared from XP

can somebody tell me as to how exactly deleting these keys works +vely ... would really appreciate need to tell my students
Peter G on May 25, 2004
RE: CD-RW Has disappeared from XP

also try the follwing fix

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
Diego Susa on May 30, 2004
RE: CD-RW Has disappeared from XP

Thanks a lot !!!
I was about to get mad about this...
BTW, I had the problem just after installing NERO 5.5.5.1, and the only other CD writing tool I had was SONIC Record Now ...
I guess if I try to install NERO again, the same problem would happen. So what should I do ? Uninstall RecordNow and THEN reinstall NERO ? does this procedure have any potential side-effect I should be aware of ?
Mike Gregory on June 21, 2004
RE: CD-RW Has disappeared from XP

I lost the CD drive after installing Adaptec Easy-CD V4 on Windows XP at work. I had to call the IT people to fix it. They directed me to the Microsoft Knowledge Base article describing the Registry fix posted by other contributors. Here's the URL---

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q314060&
Ron Muler on August 10, 2004
RE: CD-RW Has disappeared from XP

My CDRW disappeared 2 weeks ago. I tried Charles' solution of finding and deleting the Upper and Lower filters. But of course, my Compaq 5011CL doesn't have those filters. An additional search for these filters proved fruitless. I really don't want to start messing around with the registry and make matters worse. If any of you have a solution, please share and become famous !
BBC on August 22, 2004
RE: CD-RW Has disappeared from XP

Yes I Also have been having this problem but deleting the lowerfilter registry file brought my DVD-R drive back after installing Nero but now after that and uninstalling Nero I cannot use my original CD burning software (Veritas RecordNow) when I try to make any kind of disk to burn it displays "No compatible recordable or Rewritable devices can be found on your system"
What do i do!! Its driving me crazy!! I have tried everything on the 3 pages of this post
-BBC
bo on August 29, 2004
RE: CD-RW Has disappeared from XP

I have a similar prob with win98. I can get the cdroms working again but the secondary ide controller gives a code 10 and they seem to disappear every few weeks. This is what I do to bring them back and its worked more times than not.

My computer > control panel > system > device manager. This is where I usually have a yellow exclamation point on my secondary ide controller. I click the properties of its parent (mine is intel(r)82801BA ultra ata storage controller). under settings if it says default I change it to both ide channels enabled. If it already has this i change it to default. Then it wants to restart so i agree but it seems to hang when is says windows is now restarting....so i hit restart button and it wants to load in safe mode beacuse it didn't load properly last time but i tell it to start in normal mode and all is back to normal with the cd roms. For a few days anyway...I've tried everything on this list and lots of others but can't find a permanent fix.
Mike on September 12, 2004
RE: CD-RW Has disappeared from XP

Hi, I actioned the Roxio fix (on their website - deleting the two registry keys) - but now my PC refuses to recognise either my keyb. or mouse!!
This is a total disaster as you might imagine because I can't even f8 into safe mode.
'Guest' brought up this issue on page 1 of this thread, and I've also seen it on http://www.annoyances.org/exec/forum/winxp/1085328011

Can anyone help me out ??
xox to Roxio.
:-\
nick on September 14, 2004
RE: CD-RW Has disappeared from XP

i've deleted the lower file (didn't have upper!) still no joy! now deleted nero and still no joy!! my cd rom and dvd don't work and don't feature in "my computer", help meeeeeeeeeeeeeee
sheryl on September 14, 2004
RE: CD-RW Has disappeared from XP

I tried doing what it said on the roxio help page but it hasn't worked,but i still have no cd-rw. It is driving me mad, pleeeease any ideas?!!!!
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