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dvdrw disappeared after installing firmware

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Jorge on April 25, 2008
dvdrw disappeared after installing firmware

Hi. I Have an Acer Aspire 1520 notebook with xp media center and vista home premium. It has an LITEON SOSW-852S dvdrw. When I tried to put any type of cds the driver started rolling but didnt read any of the cds I put. I read on the web and it was a firmware problem. So I installed a firmware but my laptop froze in the middle of the installation. I shut my computer and then turned on the computer and my cd driver dissapeared from my computer and from device manager. The cd driver is appearing in the BIOS. I try deleting the registries but nothing happens. Please help me. Thank you!
Eric on April 25, 2008
RE: dvdrw disappeared after installing firmware

Hi Jorge,

That sounds quite unfortunate. Upgrading firmware is inherently risky because if anything happens during the few seconds it takes to complete a firmware upgrade, such as a power outage or the computer freezing, then there is a high chance that the damage to the hardware will be permanent. This is why I always avoid upgrading firmware unless it is absolutely necessary.

Although I don't know too much about this, I might try flashing the firmware again. If this doesn't work (for example, because the DVD drive doesn't show up), then replacing the drive is always an option.

If your Acer Aspire 1520 laptop is still under warranty, you could try returning it to the manufacturer to get it repaired under warranty (just don't tell them you were trying to flash the drive, hehe...I would just act innocent and tell them I have no idea why the drive has stopped working).

If your Acer notebook is no longer under warranty, you could try replacing the drive yourself. You can purchase laptop optical drives from many online laptop part retailers. However, as with most laptop components, these tend to be proprietary so you would have to buy a drive that is compatible with the Acer Aspire 1520 notebook. Another reasonable option might be just to buy an external DVD drive that connects to your laptop through the USB port. That would ensure that the drive is compatible with your computer and you could just plug it in on those few occasions that you really need a DVD or CD access on your notebook. I guess I would avoid LiteOn in these cases.

Anyways, those are just some ideas. Let me know if you find a solution!

Regards,

Eric.
Eric on April 25, 2008
RE: dvdrw disappeared after installing firmware

I should add that a third option if you have another computer in your house (either a desktop or another laptop) would be just to share the drive on that other computer so that you can access it over your home network. Granted this would be inconvenient, as you would have to turn on the other computer, insert the DVD or CD and then walk back to your laptop to access it.

Hopefully someone else has better solutions, heh

Eric.
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