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cdrw-cdrom drivers dissapeared from windows xp

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Mike Rose on January 24, 2005
RE: cdrw-cdrom drivers dissapeared from windows xp

I lost my CDROM drives when a trojan adware attacked my computer. It turns out during the attack a Win32.Daqa. F trojan was imbeding itself in my computer. During this time my MS antispy program along with CA EZ antivirus programms were attempting to isolate and distory the dirty little thing. After I finaly resolved all of the programs request to clean. I noticed that I still had a new folders in my windows directory I'd never seen before, C:\windows\bundles. I deleted "Bundles" and started to rescan my computer for any reoccurances, and when I was done my CDROM drives were no longer functioning. I even attempt to perform a restore, back one day and that failed. I removed and reinstalled the drivers, (per MS Help suggested) with success.

Thank you, this has resolved this problem! ;-)

I like so many others were just about to format C:. When something told me, I couldn't be the only one with this problem.

At first I was not understand that I should only del the Upper and Lower filters, I was attempting to delete the entire key name. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Buy the way my XP Reg had (2) controlsets. Perhaps I'm unique.

Thank you again O XP master.
Q on April 11, 2005
RE: cdrw-cdrom drivers dissapeared from windows xp

Hi, I had the same problem, tried all the fixes in here, but no help. At last I thought: why not try to yank the whole thing out, boot, and put it in again?

when I opened the PC to do this i found that the IDE-Cable had fallen out...
lovetodrive2000 on April 19, 2005
RE: cdrw-cdrom drivers dissapeared from windows xp

I have kind of the same problem... bios sees the dvd/cd drive, XP does not. If I go to device manager I can add the drive and it works for a while.

After a short time (15-45 minutes) it quits working.

Then I have to reboot XP and repeat the adding of the drive to get it to work.

Tried the deleting the upper and lower filters and that didn't help.

Any suggestions?

This is on a Dell Latitude laptop....

Started toing thtis 3-4 months ago.... no apparent reason.
DAN on June 25, 2005
RE: cdrw-cdrom drivers dissapeared from windows xp

CLEANPACK.ZIP FROM NERO.COM DELETES LEFT OVER DRIVERS FROM THE REGISTRY, WORKED FOR ME.
s204053 on October 17, 2005
RE: cdrw-cdrom drivers dissapeared from windows xp

what are the upper and lower filters
s204053 on October 17, 2005
RE: cdrw-cdrom drivers dissapeared from windows xp

Would it be:
{4D36E965-E325-11CE-BFC1-08002BE10318}

from Mike Rose's post above?
steve jacobs on December 30, 2005
RE: cdrw-cdrom drivers dissapeared from windows xp

My customers cdroms dissappeared after I removed Norton internet security that wasn't working.I tried the Nero cleanpack as suggested by Dan, and it worked a treat!
annette on January 15, 2006
RE: cdrw-cdrom drivers dissapeared from windows xp

We lost are cdrw-cdrom/ dvdrom after we pluged in are new itunes phone how can we get these drivers back can you please help us thank you...
j braddock on March 13, 2006
RE: cdrw-cdrom drivers dissapeared from windows xp

Thank you. The fix to change the high and low filters for the cdrom registry entry was the fix I was looking for. Thank you again for posting this information and sharing your knowledge with the rest of us. You have saved me time and data and I thank you again for the contrubutions to this thread.
dick on April 15, 2006
RE: cdrw-cdrom drivers dissapeared from windows xp

Thank YOU

ELIAS wrote>
Ok, Here's the fix.

If you know for sure that the CD/DVD drive is working then:

Download and run this script.
http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs

You can check it out before running it by right-clicking the file and choosing edit to read it.

The script will set your registry the way it shoud be. Don't reboot yet.

Go into the device manager and uninstall the IDE controller.

Download and install the latest motherboard chipset drivers.

Now Reboot. Everything will work... Hopefully. This is how I finally got my missing CD/DVD RW back.
Ron on June 14, 2006
RE: cdrw-cdrom drivers dissapeared from windows xp

Thanks Dan.

Cleanpack.zip from Nero.com fixed errors in registry. Now drive is working fine.

system: toshiba tecra M2

symptoms:
Matshita DVD Multi Recorder drive was not showing in XP even after uninstalling/reinstalling and checking registry. Device Manager showed driver for this device as not working correctly. Windows explorer was not able to access this device.
Santo on October 17, 2006
RE: cdrw-cdrom cannot read post xp

Dan,

I bought an old HP Pavillion, model HP 8560c at a yard sale. The previous owner had just loaded Windows XP but said he did not have the original HP recovery CD. It does not matter since the internal CD-RW cannot see any files.

1) The drive spins and behaves as if all the hardware is functional. LED light, flash, and Windows shows the disk loading icon when the drive attempts to read files. The file lists shows up blank, yet no error messages are reported by Windows.

2) I have also installed a normal CD-R that works on very other PC and I also tried an autoplay CD. No luck.

3) I have a drive letter for both the CD-RW and the Read only DVD. The DVD works fine, but it only reads DVD or data DVD's. DVD ROM does not seem to read regular CD's. The DVD ROM will read data DVD's.

4) The drivers are all in and no errors are reported by Device Manager when examining Properties on this CD-RW drive. Using a disk with valid files, no files will "Mount" as on other CD-RW or CD-ROM on my newer computers.

5) I am puzzled by the CD-RW drive letter starts with drive M:, the DVD is drive N:, but there are no other drives after C: hard drive. There is the usual A: floppy drive.

6) I also examined the BIOS and it shows no problem with the CD-RW.

I understand the drivers are all build-in the Windows XP SP2. Windows Explorer and My Computer show drive letters but no files can be read in from finalized CD's, or any working CD's.

I am trying to create emergency restore CD's but the OP sys keeps asking me to install a disk even after I install a blank one.

I wish to thank anyone who can provide me with some guidance.

Thanks!

Bumalmare.
saved on November 16, 2006
RE: cdrw-cdrom drivers dissapeared from windows xp

i never thought i'd ever say this, but i love you "dick"! you saved both my dvd and cd drives. it worked. they're alive! thanks!
Of on March 27, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

Thanks DAN!
Cleanpack solved my problem!
Both CDs are now available.
Andrew on April 5, 2007
Dvd player not playing dvd's

Was just wondering weather or not they could tell me why when i put a dvd into my drive it will tell me the name, but when i go to play it, tells me that the compatible dvd decoder is not installed on my comp? If you can tell me what that means and how to fix it that would be great.
~thanks
Ana on April 6, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

...well my sims 2 cannot locate locate the CD-ROM..."please insert the correct CD-ROM , select ok and restart application"...what should I do...it;s driving me crazy
david on April 17, 2007
my dvdrom cannot read cd's but reads dvd's well

hi, wts up. i heard this was the right place ta be. my dvd rom just stopped reading cd's and cd-r but reads dvds perfectly. am seeing sumthing 'bout upper and lower filters but i dont actually know where they r located in the registry. the problem started when i attempted to use nero 7 to burn a cd and the program had an error. it kinda hung the pc so in anger, i just ejected the cdrom. ever since then, av been having this problem. i need help, pls.
Jim Keifer on May 18, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

I did the script and deleted the controller and walla!! my drives are back.....One of the few fixes that actually work......Thanks!
drew on June 29, 2007
dvd-rw not burning!?!?!?

Any ideas out here for this?
I am more familiar with linux than XP, but have to get this XP notebook up and running again for some imaging software.
Have Lite-on slimtype DVD-RW CD-RW....la la la. Won't write with XP system. Recognizes the disks, but will not write or recognize through any of the MS wizards or through the drag and drop. Can't find any drivers to update.

Slimtype DVDRW SSM-5815S
cdrom.sys 5.1.2600.2180 (SP2)
imapi.sys ""
redbook.sys ""
storprop.dll ""

Any help would be great :)
drew on June 29, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

Update on above. Just installed divx. The driver added *not*disclosed*in*license*and*illegal* seems to have fixed it. All the other drivers are the same version, except added driver PxHelp20.sys from Sonic Solutions. Usually Help is not a great file to have around... especially in IE, but what about this? Is there away to remove this without killing the drive again? I previously had reinstalled drivers, updated everything and deleted the upper/lower filters. Now if I can get rid of the extra junk....
Loraine on July 19, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

PIONEER DVR K17LF NOT OWRKING PROPERLY,IT READS DVD BUT NO CD. WHAT COULD BE THE PROBLEM.

TOSHIBA P205-S6267
COMPUTER NOT OLDER THAN 2 MONTHS
Bram on July 21, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

Hi, For Some Strange Reason My CD/DVD+RW Drive Wont Read ANY CD's, its driving me crazy, absolutly mad, my computers not evne a year old yet, so i dont thinks its a physical atribute it has to be software related ( im praying ), if you think you can help, i would be so grateful, i have a sony vgn-fe21b, running the latest version of XP, all updated to 21/07/07, with mcafee internet protection ect, if you need any information in order to help please let me know
Erik on August 16, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp


After hours... and I do mean HOURS ... of beating my head against the wall attempting to find a driver for two DVD drives on my WinXP Pro machine (the computer has been running in its current configuration for years but all of a sudden ... no more optical drives) I read the posts here, downloaded the Cleanpack.zip from Nero, ran the registry fix, rebooted, and voile... the drives magically reappeared.

I have used (and yes, actually PAID FOR) Nero software for years. This fix is just brilliant!!

Thank you.

--Erik
Paul Schmidt on September 2, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

I have a HP 5520US laptop, running XP Pro. DVD drive does not show up on my computer, and does not show up on the device manager. Frequently,(but NOT always or even most of the time) when I reboot, the drive shows up on both windows explorer and device manager, but after a time (varies) will disapear from both. I have gone to the register, and I do not seem to have the upper and lower limit filters mentioned on this forum. Drive does show up on Bios, and I have reflashed with the latest bios.

Is there a way for me to reload the drivers for my dvd drive. it is a HL-DT-SF dvdram gsa 4084N

Any help with this problem would be gratefully received!
Dilan on September 2, 2007
disable cd rom


Have to disable cd rom windows xp regedit.
But not Autorun.

Thankyou
ankitj on September 21, 2007
Facing somewhat similar problem

I have a Dell Inspiron 6400 with a TSST DVD-RW TS-L532B. As the drive was not writing out to some CD-Rs, I upgraded its firmware from DE03 to DE04. The drive thereafter stopped reading most of the CD-ROMs it earlier was able to open (including Windows XP install CD).

I have tried the following steps with no luck:
1. Deleted UpperFilters and LowerFilters from registry
2. Used cleanpack.zip from Nero.com
3. Uninstalled and re-installled secondary IDE channel
4. Unseated and reseated the hard-disk

Short of re-installing XP, I have tried most of the suggested methods. Currently "scf /scannow" is under progress. Are their any other suggestions I can try out :(
ankitj on September 21, 2007
Additional info

The drive is able to open certain type of DVD-Rs. However, its still opening the CD-ROMs it earlier was able to access.

I even looked at dougknox solution. Zilch effect!

Somebody help!
chris on November 8, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

I had the disappearing CD/DVD drive, and the remove upper/lower filters worked like a charm!
Much thanks!
gerry brophy on December 6, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

I have a lap top with a cd rom slim type sosw 833s driver appears corrupted. What can I do to get my cd rom back working please
aaron on December 31, 2007
RE: cdrw-cdrom drivers dissapeared from windows xp

followed procedures at: http://support.microsoft.com/kb/314060

deleted the upper/lower filters and it worked great!
peter on February 18, 2008
RE: cdrw-cdrom drivers dissapeared from windows xp

Just found this great site, got the same problem trojan deleted my cdrom drivers,trried the nero clean pack but all that did was deleted some of the nero programs.I keep hearing about upper and lower filters for the cdroms,Can anyone explain in step by step how you go about doing it, eg how do you find and access the registry, what to look for i have a normal cd and a wr cdrom, any help on this would be great, dont want to have to se install windows as i have alot of stuff i dont want to lose on my hard drive, thanks peter
peter on February 18, 2008
RE: cdrw-cdrom drivers dissapeared from windows xp

right i just tried the vob scipt mentioned earlier
i pressed on the dougnox html code and saved the program on my hard drive,Then just ran it and got the message up. So i just re-booted the computer and the drives are back,Thank god for that, ill keep this site in my favourites, all others ive tried failed to work, The guys on here really understand the pc, and i thought it was just me,Loads have had this problem lossing access to your rom drives,once again THANK YOU ALL Especiallt to Delias
Mike on June 9, 2008
RE: cdrw-cdrom drivers dissapeared from windows xp

Hopefuly someone can answer this: 'Sonic Record Now 7' has been used regularly and succesfully on my Vista laptop for almost 12 months. All of a sudden it states "A siutable drive was not detected".
Thing is, this drive (SSM 5815S) works with Nero, Intervideo Win DVD 5 and WMPlayer (For all other burning software too)
As I enjoy the simplicity and speed of Sonic....any ideas?

Best....Mike
Mike on June 27, 2008
Similar problem

Same thing happend to me with a laptop preinstalled with the notorious Vista O/S. Both drives (CDROM & DVDROM) play, but are not recognised when it comes to burning, wether I'm using WMP, Record Now or Nero.....Any ideas for a fix?

Thanx....Mike
linas on July 16, 2008
RE: cdrw-cdrom drivers dissapeared from windows xp

http://www.nero.com/eng/downloads-cleantools.html solved the problem
Michael Radvand on August 30, 2008
RE: Recording dvd vedio file

After recording a dvd vedio the colors are green and yellow. I tried different dvd recording software and several dvd-r and dvd+r blank media the same thing happened? It seems that the pioneer DVD-RW dVR-K17LF of Toshiba laptop is malfuctioning.

Thanks
Lacho on October 9, 2008
RE: cdrw-cdrom drivers dissapeared from windows xp

I had the same problem and for hours I tried everything. But your solution worked and I had to come back to thank you. Keep on with this excelent work.

www.ideargv.com
Art on October 20, 2008
RE: cdrw-cdrom drivers dissapeared from windows xp

Have Lite-on dvd-wr drive on xp but cannot write to it.It reads dvd's and plays cd's. It happened after an attack by 2009 virus or riskware. Drag to disc displays NO Recorder Found. Glad of any suggestions to put it right.
Regards, Art
Mystic Kitsune on October 25, 2008
RE: cdrw-cdrom drivers dissapeared from windows xp

well.. sll this is great, but im betting it has to deal with pre-assembled OEM series laptops (acer aspire uses this drive...) but my problem genuinely needs the drivers for this driv as this system was built by me, if someone actually has the link to the drivers, then that will be of most help (seeing as the drivers don't appear to be in the xp cd, they wern't in my system)
Ashok on January 14, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

I have LG DVD RAM GH22NP20 and os xp sp2 I have problem my dvd device not found and show the error code 41. What should I do?
Ashok on January 14, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

I have LG DVD RAM GH22NP20 and os xp sp2 I have problem my dvd device not found and show the error code41. What should I do?
Yooper on March 1, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

Hitachi HL-DT-ST DVD/CD Rom GDR-8163B & HL-DT-ST CD-RW GCE-8483B, Win XP SP3. Dell Dim 4700/4Mb (all applicable downloads/drivers applied). Device Manager returns Error code 39 (can't find/corrupted driver). All critical/hotfixes applied. Have tried MS Troubleshooter, Add/delete Hardware Wizard w/o success. Drives OK as they can be accessed via manual boot, but not recognized in XP. Unplugged and removed/reseated power & ribbon cables without success.
Cannot run Safe Mode as system hangs when reaching agpCPQ.sys.
Have not re-installed XP as (per MS) must uninstall IE 7 first, plus reapply SP3 plus all other updates.
Suggestions??
msluv on March 7, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

My cd rom won't work, device manager says that all drivers are fine.
restore point didn't work, deleted upper and lower filters and that didn't work, tried cleaning the rom, that didn't work.. updated drivers..
can see it's enabled in bios and windows sees the drive..
it just clicks when I put anything in..lights do come on..
I have windows xp dell d600 latitude and a samsung sn s324 cdrw ..
please help.. was working fine, we don't even use it much..
only major thing downloaded to computer was i tunes for a ipod....

msluv
msluv on March 7, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

also, I can't access the drive to use windows xp disk or dell utility or anything else..
MY2Cents on April 27, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

I uninstalled the primary IDE Channel driver and run Scan for new hardware and this did it for me. I had also run the cleanpack utility so not sure what did it or if it was a combo. I know the cleanpack along did not do it. Give this a try and see, it worked for me.
Shadow Elite on May 11, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

I was stupid and rushed things an accidently deleted the whole {4D36E965-E325-11CE-BFC1-08002BE10318} string, please contact me at Painlesstragedy@yahoo.com if you have a solution or a Notepad Fix for me, thanks
Shadow Elite on May 11, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

Or just post it here, I will bookmark this page.
Shadow Elite on May 28, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

No luck tried a couple programs even the one to detect what model my DVDRW drive is, NOTHING - I think I had something like a

DRIVER NEEDED: Hitachi-LG HL-DT-ST DVDRAM GSA-T20N

Fuck HP DV6000 series, nothing but problems for nonvista users.

PLZ HELP ME
Monty on June 1, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

try doing a System Restore and going back a few days to before you deleted the Reg string. You are sure to have a back up of your registry in there somewhere.
Tam on August 28, 2009
RE: cdrw-cdrom drivers dissapeared from windows xp

I got hit with a Trojan and decided to reinstall my C Drive using XP Pro 2006 which I am quite happy with. I tried to update but guess it allowed the trojan to disable my CD rom in the BOOT of the BIOS
so the CD cannot now work. Cannot figure out what to do??? when I go into the BIOS theres no "enable". Cannot then install from the CD Rom now. Does anyone know the best way to make a backup disk so if in future I can rectify?? I runa Pentium 4 2.88. Any help appreciated cheers Tam
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