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test site cannot find my cd dvd drive

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Norman Moss on August 15, 2008
test site cannot find my cd dvd drive

I am applying for a work at home position with Teletech and part of the process is to allow workbooth.net/assesment to run a technical assesment of my computer for compatibility. After running the test they say: Your computer lacks a CD or DVD drive, or it cannot be found.
The analysis you uploaded is incorrectly formatted
The analysis you uploaded is incorrectly formatted
I was told to uninstall/reinstall my cd. I was also told to buy a Belkin F5D5050 Ethernet adapter. I was just reading your site about deleting 'Upper and Lower filters, would this help my problem??
Norm on August 15, 2008
RE: test site cannot find my cd dvd drive

This is Norman Moss again about the test site and my dvd drive. I have a LITE-ON DVDRW SHW 160P6S Drive and I think I know how to uninstall/reinstall the driver but any help would be greatly appreciated. I am a Stroke victim and really need this job. Thank you.
Eric on August 16, 2008
RE: test site cannot find my cd dvd drive

Hi Norm,

Can you see your CD-ROM drive when you go to "My Computer" from the desktop? Try double clicking on My Computer and see if any CD-ROM drives appear. If not, the Upper and Lower filters you were reading about on this site could solve your issue.

Eric.
Norm on August 17, 2008
RE: test site cannot find my cd dvd drive

Thanks for responding Eric. Yes, my drive shows up as DVD-RW Drive (e:). A tech person at Teletech said that the Ethernet Adapter would solve all my problems. I have ordered one and am waiting for it to arrive.
Eric on August 17, 2008
RE: test site cannot find my cd dvd drive

Oh ok. I wish you luck with the ethernet adapter.

Eric.
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